Frequently Asked Questions

How does the subscription work?

You choose the meal package and then select your meals for the week.

Your order will automatically renew so you never miss the Friday 8:30 PM cut-off again. You can log into your account at any time to update meals, pause, or cancel. (so long it is before the cut off, our usual time of 8:30pm on Fridays)

Can I cancel my subscription at any time?

How do I change my meals each week?

Do I need to commit to a contract?

What happens if I forget to update my meals before the cut-off?

Can I swap between weekly, fortnightly, or monthly plans?

Will I still receive reminders before the Friday 8:30 PM cut-off?

What days do you deliver?

What if I’m not home for delivery?